Integration Flows

It's a BIG word

This system was originally developed to help a retail group better integrate their marketing activities between functions, channels and sub-brands. This required the weighty concept of Integration to be unpacked in a way that could make it manageable before constructing a series of in-depth workshops and recommendations for varying levels of seniority aimed at improving efforts at a campaign and an organisational level

Campaign and Organisational

A common tension is the need for speed and predictability when hard working campaigns are being produced vs. the benefits that greater integration can bring. The latter often needs changes to be made at an organisational level which can add complexity. There is an effort to reward equation at play which the 2 gear approach can help master

Slice the concept up

The scope of meaning attached to the word 'integration' in a marketing context is huge - it's not uncommon for 2 parties to use it and mean something very different to one another. So a common way of dissecting the concept is needed. And once that's done we can start to see where integration does or does not flow well in our organisation

Bringing it all together

Using the concept of Integration Flows allows us to understand where we are weak or strong in terms of our integration efforts. The 4S lenses add the why - what is helping or hindering? And from there we can identify the measures that will make maximum impact. While campaign development follows best integration practice and keeps rolling 

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